Cumbria Care Mission Statement

Cumbria Care's mission statement is:

'Delivering and improving the quality of care and the experience of customers using our services. Treating everyone with dignity.’ 

These values underpin our services:

Inclusion:  To include and listen to our customers, and their families, by providing opportunities to influence the services provided.

Dignity:  All people will receive high quality services which ensure personal dignity. Dignity covers all aspects of daily life including respect, privacy, autonomy and self-worth.

Self-determination:  All people will have individual choice and control over their lives.  We will not assume our customers’ preferences.

Accessibility:  All people will have access to a range of opportunities for participation, within their communities, which promotes their quality of life.

Person-centred:  All people will be listened to and supported in carrying out their own individual preferences and wishes.

Value for money:  To deliver Best Value services which respond to the unique needs of older people, their carers and their communities.

Accountability:  To take responsibility for the wide range of quality services we provide to every individual.