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You are here:Adult Social Care

Adult and Local Services Directorate Service Plan 2011/12

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The year's Adult and Local Services Directorate Service Plan 2011/12this document will open in a new window continues to focus our work on helping people enjoy independent, healthy and safe lives with maximum choice. The Directorate is committed to the overarching Council Plan priorities which are:

  • Challenge poverty in all its forms.

  • Ensuring the most vulnerable people in our communities receive the support they need. 

  • Improving the chances in life of the most disadvantaged in Cumbria.

The way we deliver services continues to be challenged by emerging government policy, shrinking budgets and rising expectations.  The Directorate’s objectives for 2011/12, which all our activity aims to achieve, are:

  • To help our service users and their carers enjoy an independent and safe life with maximum choice.

  • To deliver services in the most effective and efficient way.

This year will see the directorate move to a generic model of service delivery for social care across the County.  This is a fundamental change to the way we work and follows a comprehensive review of the experience of our customers.

We are reviewing the delivery of the library service in 2011-12, where we are asking citizens what the library service should look like in the future.

We have a new, multi-million pound Archives Centre opening in Carlisle, and we will be taking the opportunity to relocate the Carlisle Registry Office from Portland Square to the Archives Centre at Petteril Bank. This is designed not only to take advantage of the more spacious and more modern public facilities on offer, but also to improve the operational efficiency of the Registration Service through the more secure storage of all of its historic records and registers and the centralisation of certificate issuing.