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Local Government Ombudsman

What if the issue is still not resolved?

If you are still not happy with the decision about your complaint, or you feel we have not answered within a reasonable timescale, you can complain to the Local Government Ombudsman.

The Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH

Tel: 0845 602 1983
Email: advice@lgo.org.uk 
Fax: 024 7682 0001
Web: http://www.lgo.org.uk/this external link will open in a new window

You need to make your complaint within 12 months of when you first knew about the matter.