Local Government Ombudsman

If you are still not happy with the decision about your complaint, or you feel we have not answered within a reasonable timescale, you can complain to the Local Government Ombudsman.

The Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH

Tel: 0845 602 1983
Email: advice@lgo.org.uk 
Fax: 024 7682 0001
Web: http://www.lgo.org.uk/

You need to make your complaint within 12 months of when you first knew about the matter.