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Local Government Ombudsman

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If you are still not happy with the decision about your complaint, or you feel we have not answered within a reasonable timescale, you can complain to the Local Government Ombudsman.

The Local Government Ombudsman
PO Box 4771

Tel: 0845 602 1983
Fax: 024 7682 0001
Web: external link will open in a new window

You need to make your complaint within 12 months of when you first knew about the matter.