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How to contact Cumbria County Council

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Find information about council services

Before submitting your enquiry please ensure you have searched the council's website first, as a large amount of information is already available online.

Still can't find what you're looking for?.....

If you can't find what you are looking for on the council's website there are a number of options available to you:

Requests under the Freedom of Information Act, Environmental Information Regulations and Data Protection Act
Find out how to make a request under the Data Protection Act 1998, Freedom of Information Act 2000 or the Environmental Regulations 2004

Complaints and Concerns
We welcome your feedback on the services you receive from the council - good or bad.  Any views you submit will be passed on the relevant service and will form part of our continuous service improvement programme.  Comments, Compliments and Complaints website.

Technical Issues
If you are having difficulties accessing any of the content on our website please see our Website Help Section for more information or contact the Web Team at

If you would like to give us feedback about our website or have any issues, please use the Feeback buttons (smiley faces) which are available on every web page.

General Enquiries

  • Online:  Submit an Enquiry

  • By Post:  Cumbria County Council, Information Governance Team, The Courts, Carlisle, Cumbria, CA3 8NA

  • By Telephone: (01228) 606060