For many people access is the barrier that most affects their daily lives. Access is not a simple physical issue but affects all aspects of daily life. Many barriers affect multiple groups.
Every member of the public has a right to access our service.
The Race Relations (Amendment) Act 2000, and the Disability Discrimination Act 2005, place a duty on local authorities to publish race and disability equality schemes. This includes making our information accessible to everyone.
The Freedom of Information Act (2005) gives every member of the public a right to request information on any aspect of our work.
This means that people have a right to our information in a language or format that suits them. This applies to everything we produce - letters, emails, leaflets, minutes and reports.
Use these links to navigate between pages in the accessibility section of our web: