If you are interested in simple equipment, you can:
Some people may be able to get simple equipment free of charge through Adult Social Care or the NHS. Contact your local Adult Social Care office for more information. You will need to be assessed as eligible for equipment and will then be given an equipment prescription.
This prescription can then be taken to any accredited retailer and exchanged for the item you need. The prescription will provide you with a basic item but you can pay extra to upgrade this to a more expensive one in a colour or design of your choice. The equipment will come with fitting instructions but some retailers will provide a free fitting service.
If you need specialist equipment, these will need to be arranged through Adult Social Care or the NHS, so please contact your local Adult Social Care office for more information.
If you have any concerns or queries about your specialist equipment please contact us on 0300 303 8625. If a fault develops outside of office hours an answer machine message will provide instructions of how to get further assistance.
If you need adaptations to be made to your home, these can be arranged through Adult Social Care or the NHS. If the work required is small, this may be provided by your landlord or the council. If major work is needed to your home then you may be able to get a grant to help pay for the work. You may be asked to contribute to the cost of the work for a major adaptation. Contact your local Adult Social Care office for more information.
If you no longer need your equipment you can contact us on 0300 303 8625 to make arrangements to have it collected or for details of where you can drop it off. Items issued through a prescription are classed as non-returnable and are excluded from the collection service.