Cumbrian residents can apply for their NoWcard bus passes at any of the county's six main libraries (Barrow, Carlisle, Kendal, Penrith, Whitehaven and Workington), which are all open seven days a week. We are also working towards an online service to extend the availability and increase the flexibility of the process.
The eligible age for concessionary travel is now pension age for women and for men it is the pensionable age of a woman born on the same day. If you are disabled and aged five or over, you may also be eligible.
If you qualify simply bring proof of your age and address to any of the libraries listed above. There is no form to fill in and no need to get a photograph taken as Library staff will take your picture and complete the application electronically. Acceptable proofs are:
Council Tax Bill
Council Rent Book
Proof of State Pension
Full Driving Licence
The NoWCard bus pass entitles you to the standard English National Concession - Free local bus journeys anywhere in England between 9.30am and 11pm weekdays and all day Saturdays, Sundays and Bank Holidays. Journeys made before 9.30am and after 11pm Monday to Friday will be charged at the full adult fare.
There is no charge for the initial issue of a bus pass but NoWCard make a charge of £10 for replacing lost or damaged cards. This can also be done at the above libraries.