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Conflict with a consumer

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Are you in dispute with a customer over:

  • should you provide a refund/exchange for something they have bought from you?
  • how much they should pay for work you have done for them?
  • the quality of a job you have done for them           

Ring Consumer Direct on 08454 04 05 06.  Consumer Direct will give first line advice, but will refer cases back to us if appropriate.

For help and advice on other aspects of your business please contact us.