Adoption Mailbox Service
Our adoption mailbox service is a confidential and secure way of exchanging information between the birth family and adoptive family. Cumbria has a dedicated and experienced mailbox co-ordinator who is able to offer advice and support.
The service offers:
Managing the system of exchanges for all children with post adoption agreements.
Opening and checking of correspondence to identify support needs, ensure confidentiality and check that the terms of the agreement are being met.
Support in writing letters can be arranged.
Mediation with all parties to ensure that what is agreed meets the child's needs.
Reviews of mailbox agreements, (post adoption only) if appropriate.
Setting up new agreements post adoption, only if appropriate.
Support and advice around social networking issues.
If you have a query regarding our mailbox service or would like some support you can contact our duty line on: 0303 333 1216 or email: adoptionsupportteam@cumbria.gov.uk