Buses - Additional Information

Whilst services are running to a normal timetable, some additional restrictions may still apply

  • Face Coverings : From 27 January 2022 there is no longer a Legal requirement to wear a face covering (over nose and mouth) when travelling on public transport. However to give extra protection to the driver and other passengers, please continue to use one on busy journeys, or when in closer contact with others (for example when getting on or off the bus).  
  • Social Distancing : Whilst all seats can now be used on most buses, continue to leave space between yourself and other passengers where possible
  • If you can travel earlier or later, please avoid travelling at peak work times, to allow more space for those who need to travel then.

At the bus stop  

  • Please continue to follow the "Social Distancing" guideline and where possible leave at least a metre gap (three to four foot) to other passengers waiting for the bus
  • When the bus arrives signal clearly to the driver you wish the bus to stop, but stand well back from the door to allow others who wish to alight to do so, before you get on
  • If in an enclosed bus station or waiting area, consider wearing a face covering (over nose and mouth)

On the bus

  • If you have a Megarider smartcard or Concessionary (ENCTS/NoWCard) pass put it on the ticket machine as normal, or if you have a day ticket show it to the driver
  • If buying a ticket on the bus, please pay contactlessly if possible. 
  • If you have to pay cash, try to have the correct fare. (check your fare on Stagecoach services)   
  • Once you have paid please take a seat as far from other passengers as possible.     
  • If you are fit and able, try to sit further back to leave seats nearer the door for those less able.
  • On a double deck bus, (if fit and able) use seats upstairs so those less able can sit downstairs
  • Windows will be open to allow extra ventilation (so if it is a cold day, bring an extra layer of clothing to keep warm) 
  • Remember it is no longer a legal requirement to wear a face covering, and some other passengers may have a medical condition which means they are unable to wear a face covering. Please respect this - arguments potentially spread harmful particles further. Alternative options for face covering (PDF 1.4MB)

Getting off the bus

  • As you approach your stop, press the bell to tell the driver you wish the bus to stop
  • Stay in your seat until the bus stops, to avoid standing near other passengers or the driver
  • Allow other passengers getting off, time and space to do so 
  • Do not leave any litter - take all rubbish, including your ticket and face covering with you
  • As you get off the bus, give anyone waiting to get on plenty of space 
  • Remember to wash your hands or use sanitiser, as soon as possible after getting off the bus

Please be patient and follow advice given by drivers.

We are all in this together.

Further information from Stagecoach

Details of Bus timetables