Cumbria Information, Advice and Support Service (Parent Partnership)

SEND IAS Service has a new website

The Cumbria SEND IAS Service Website has moved to a new domain which you can find at the address below:

Welcome to the Cumbria SEND IAS Service Website

Coronavirus: Information for Families with Disabled Children

Minster Ford's Open Letter to Families who have Children with SEND

The Council for Disabled Children (CDC), at the Minister's request, has launched two new email inboxes aimed to answer questions, collate resources and share information on Coronavirus and the impact on children and young people with Special Educational Needs and Disabilities (SEND). They are designed to be used by professionals, practitioners, parent carers and families of children and young people with SEND. 

The new 'CDC questions' inbox,, provides the opportunity to ask questions about how coronavirus will impact on children and young people with SEND as well as other questions relating to the impact on families; the education, health, social care sectors; and the voluntary and community sector. The CDC will collate Frequently Asked Questions (FAQs) and share them with the Department for Education and Ministers as appropriate, in order to publish an FAQs newsflash each Friday. To receive the FAQs newsflash please sign up to their mailing list, selecting the 'CDC Digest' option: 

The 'CDC resources' inbox,, is designed to enable parent carers, sector professionals and practitioners to share resources, to support families of children and young people with SEND and practitioners across the disabled children's sector. CDC will add these resources to their COVID-19 Support and Guidance webpage, which you can find here: The webpage is kept under continuous review. 

You can ask your questions by emailing: 

You can send resources to: 

Useful Resources:  

Distance Learning:

Tribunals - Important COVID-19 Update:

Guidance for Tribunal Video Hearings:

We hope this site provides you with information that you will find useful. 

Cumbria SEND IAS Service (which was formerly known as the Parent Partnership Service) offers impartial information, advice and support to children and young people with special educational needs and or disabilities and their parents and carers.  This support now includes signposting to health and social care advisory services. 

Cumbria SEND IAS Service staff will make sure that parents/carers of all children (0-25 years old) with additional needs have access to information, advice and support. Confidential and impartial support is offered to parents/carers so they can make informed decisions about their child's education. 

Generally we can offer information, advice and support around education issues, although we can signpost parents on, with their permission, to other agencies who can help with different problems such as benefit claims. 

Your child may have learning difficulties caused by: 

  • a physical disability
  • a problem with sight, hearing or speech
  • difficulties with reading, writing, speaking or mathematics work
  • emotional or behavioural problems
  • a learning difficulty. 

If you would prefer to watch a video on what is an information, advice and support service is, please following the below link:

These are just examples; your child may have more general difficulties with school work.

Understanding Autism - Understand more about autism, including diagnosis, the autistic spectrum and life with autism, with this online course.

IAS Services - what they are/how they can help? - A couple of videos looking at what IAS Services are, what they can do, and how they can help.

The Challenging Behaviour Foundation - Provide practical information for families and professionals about understanding and supporting children and adults with challenging behaviours.  Family Support Workers can offer individual support and information over the phone and by email.  They also offer a family linking scheme and email network for family, carers and for professionals.  Their workshops are led by a professional trainer and a family carer trainer.  Their workshops have also been found to reduce challenging behaviour and have positive outcomes for families and professionals who attend.   

Contact - Free helpful guide from Contact for families with disabled children