Croftside residential care home

Beetham Road

Telephone: 015395 63325

Rated:  Good by Care Quality Commission (CQC)

Manager: Agnieszka Payne

Croftside provides a homely and welcoming environment to our service users, staff, and visitors. The home is made up of 33 bedrooms and has two floors split into three units - Derwent, Coniston and Thirlmere. Two of these units are for the physically frail, and the other is for dementia. Each unit includes a bathroom/shower room, kitchenette, dining room and spacious communal lounge. 

Based in the small market town of Milnthorpe, Croftside has numerous links to the local community. We have a large garden, a balcony area, and overlook the River Bela.

At Croftside our wide range of activities, include:

  • Weekly hairdresser visits on Wednesdays
  • Fortnightly visits from Milnthorpe Primary School
  • Armchair exercises
  • Hand massages and manicures
  • Singalong sessions
  • Community Come Dance at MHub (local community centre) every other Thursday
  • Bingo
  • Crafts
  • Reminiscing afternoons
  • Visits from local pop up shops
  • Slide show presentations with Ron Rutter
  • Board games

We aim to offer a variety of opportunities that support independence.

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Agnieszka Payne, Home Manager - "Croftside is a warm and welcoming home and the staff are always helpful and approachable. All our staff are experienced in the care industry and they each provide an excellent level of care to our residents. Everyone at Croftside is passionate about their jobs and thrive to deliver high quality. We encourage friends and families to visit and frequently receive positive feedback regarding our caring interactions and person centred approach. I value each and every member of my staff team and feel privileged to work alongside them."

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Taken from the 2017 CQC report:

"Everything is good."

"It's a nice place." 

"It's jolly good food."

"I think I have got it right in coming here, I'm going to stay. My family had good reports from people who knew the home."

"I really cannot fault the kindness and care I have been shown."

"The staff are very good."

Our cooks have many years of experience between them and pride their selves on providing high quality meals. The residents have a wide variety to choose from and have a say on what appears on the menu. Ours cooks are able to cater to specialist diets and thoroughly enjoy cooking up something new! Snacks are available to all throughout the day, and freshly baked treats are provided daily.


Beetham Road

Manager: Agnieszka Payne

Telephone: 015395 63325