Care Quality Commission (CQC) ratings

Our commitment is to provide you with the information you need to make choices about your care or the care for the people you support.

You can find reports and ratings of all our regulated services on the the Care Quality Commission (CQC) website)

When inspecting our services, the regulator asks five key questions: 

  • are they safe?
  • are they effective?
  • are they caring?
  • are they responsive to peoples needs?
  • are they well-led?

In most cases, CQC inspection reports include one of four ratings.  These ratings can assist you to make choices about care and compare services.  Those ratings are:

  • Outstanding - the service is performing exceptionally well
  • Good - the service is performing well and meeting our expectations
  • Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve
  • Inadequate - the service is performing badly and we have taken action against the person or organisation that runs it.

Latest CQC ratings and reports: (please note: a number of our services are still waiting to be inspected)

CQC Ratings for Our Residential Services
Residential Care Home CQC Overall Rating Link to CQC Report
Applethwaite Green, Old College Lane, Windermere, LA23 1BY GOOD PDF Report - 80Kb
Brackenthwaite House, Senhouse Street, Whitehaven, CA28 7ES GOOD PDF Report - 82kb
Bridge House, Manor Side, Flookburgh, Grange over Sands, LA11 7JS GOOD PDF Report - 86kb
Castlemount, Bookwell, Egremont, CA22 2JP GOOD PDF Report - 73kb
Christian Head, Silver Street, Kirby Stephen, CA17 4HA GOOD PDF Report - 85kb
Croftside, Beetham Road, Milnthorpe, LA7 7QR GOOD PDF Report - 79kb
Dentholme, Cragg Road, Cleator Moor, CA25 5PR GOOD PDF Report - 74kb
Edenside, Bridge Lane, Penrith, CA11 8HY GOOD PDF Report - 78Kb
Eskdale House, Swan Street, Longtown, Carlisle, CA6 5UZ GOOD PDF Report - 78Kb
Elmhurst, Priory Road, Ulverston, LA12 9HU GOOD PDF Report - 77kb
Grisedale Croft, Church Road, Alston, CA9 3QS GOOD PDF Report - 74kb
Inglewood, Low Moor Road, Wigton, CA7 9QL OUTSTANDING PDF Report - 101kb
Langrigg House, Langrigg Road, Carlisle, CA2 6DT GOOD PDF Report - 77Kb
Lapstone House, Lapstone Road, Millom, LA18 4BY GOOD PDF Report - 79Kb
Maudes Meadow, Town View, Windermere Road, Kendal, LA9 4QJ GOOD PDF Report - 72kb
Moot Lodge, Market Place, Brampton, Carlisle, CA8 1RW GOOD PDF Report - 71kb
Park Lodge, Outgang Road, Aspatria, Wigton, CA7 3HP GOOD PDF Report - 78Kb
Parkside, Netherhall Road, Maryport, CA15 6NT GOOD PDF Report - 88Kb
Parkview Gardens, 149 Risedale Road, Barrow in Furness, LA13 9BQ GOOD PDF Report - 82Kb
Petteril House, Lightfoot Drive, Harraby, Carlisle, CA1 3BN REQUIRES IMPROVEMENT PDF Report - 91Kb
Richmond Park, High Street, Workington, CA14 4ES GOOD PDF Report - 68kb
Riverside House, Wattsfield Road, Kendal, LA9 5JL GOOD PDF Report - 64kb
The Abbey, Main Street, Staveley, Kendal, LA8 9LU GOOD PDF Report - 75kb