About the accessibility of our website


Putting the customer first

We want to improve this website so everyone can access the information they need, at a time that suits them, using the device of their choice. As part of this work we are:

  • making it easier to navigate the site - using a mouse, finger or keyboard

  • applying best practice recommended by the Web Accessibility Initiative (WAI) 

  • listening to feedback from SOCITM - a national organisation that reviews local government websites each year and scores them on useability and accessibility 

  • involving local people in extensive user-testing to ensure we are getting it right

  • using the feedback you provide via our GovMetric feedback widget to make further improvements