Coronavirus (COVID-19) update for libraries and archives

The Government has announced new restrictions covering all of Cumbria from 31 December 2020.

In line with government guidance, our libraries will be closed for browsing and general access. However we will continue to operate a Select and Collect service for books and hearing aid batteries; provide online services; run the home delivery service; provide access to library premises to support community learning and skills classes; and facilitate digital access for those with essential needs.

Essential PC use available at selected Cumbria Libraries

Libraries are permitted, by a Government exemption, to offer library members access to the public PC network for essential use if they can't otherwise access a PC/laptop or the internet. Essential needs can include job applications, benefit applications, accessing public services, financial information, online banking, for educational purposes, to keep in touch with family members or to support their mental health.

Booking is essential if you wish to use this service: please contact the libraries below between the times specified to book your 45 minute slot. We regret you will not be able to just turn up without a booking.

To ensure social distancing that there will be a limited number of PCs and time slots available
PCs will be booked into slots to allow cleaning time in between each customer, but the actual session time is 45 minutes
Printing will be available at the usual costs
Please note that library staff will be unable to offer any support in using PCs - this is to ensure social distancing and everyone's safety
We regret that library members will be unable to access any other service apart from PC use while they are in the library building and you will be asked to leave the building straight after your allotted time.

Services currently available from libraries:

Allerdale

	Workington Library	Maryport Library	Wigton Library	Keswick Library
For Library Members to ORDER Select and Collect	Phone 01900 706170 on Monday to Friday 9am to 1pm and 2pm to 5pm or Workington.library@cumbria.gov.uk	Phone 01900 812384 on Mondays and Thursdays 9.30am to 12pm and 1pm to 5pm or Workington.library@cumbria.gov.uk	Phone 016973 42729 on Tuesdays and Fridays 9.30am to 12pm and 1pm to 5pm or Workington.library@cumbria.gov.uk	Phone 017687 72656 on Mondays and Wednesdays 9.30am to 12pm and 1pm to 5pm or Workington.library@cumbria.gov.uk
Appointments to COLLECT Select and Collect	Monday to Friday 9am to 1pm and 2pm to 5pm	Mondays and Thursdays 9.30am to 12pm and 1pm to 5pm	Tuesdays and Fridays 9.30am to 12pm and 1pm to 5pm	Mondays and Wednesdays 9.30am to 12pm and 1pm to 5pm
For Library Members to BOOK PCs	6 PCs - Phone 01900 706170 on Monday to Friday 9am to 1pm and 2pm to 5pm	4 PCs - Phone 01900 812384 on Mondays and Thursdays 9.30am to 12pm and 1pm to 5pm	3 PCs - Phone 016973 42729 on Tuesdays and Fridays 9.30am to 12pm and 1pm to 5pm	Phone 017687 72656 on Mondays and Wednesdays 9.30am to 12pm and 1pm to 5pm
PC slots available	Monday to Friday 9am to 1pm and 2pm to 5pm	Mondays and Thursdays 9.30am to 12pm and 1pm to 5pm	Tuesdays and Fridays 9.30am to 12pm and 1pm to 5pm	Mondays and Wednesdays 9.30am to 12pm and 1pm to 5pm
To ORDER Hearing Aid batteries	Phone 01900 706170 on Monday to Friday 9am to 1pm and 2pm to 5pm	Phone 01900 812384 on Mondays and Thursdays 9.30am to 12pm and 1pm to 5pm	Phone 016973 42729 on Tuesdays and Fridays 9.30am to 12pm and 1pm to 5pm	Phone 017687 72656 on Mondays and Wednesdays 9.30am to 12pm and 1pm to 5pm
Appointments to COLLECT Hearing Aid batteries	Monday to Friday 9am to 1pm and 2pm to 5pm	Mondays and Thursdays 9.30am to 12pm and 1pm to 5pm	Tuesdays and Fridays 9.30am to 12pm and 1pm to 5pm	Mondays and Wednesdays 9.30am to 12pm and 1pm to 5pm

	Aspatria Library	Seaton Library	Cockermouth Library Link
For Library Members to ORDER Select and Collect	Phone 016973 20515 on Wednesday 9.30 - 12pm and 1pm - 5pm or Workington.library@cumbria.gov.uk	Phone 01900 68441 on Tuesday 9.30am to 12pm and 1pm to 5pm or Workington.library@cumbria.gov.uk	Phone 01900 822634 on Monday 10-1pm, Tuesday 10-1pm, Wednesday 2-5pm, Thursday 10-1pm, Friday 10-1pm and Saturday 10-1pm or Workington.library@cumbria.gov.uk
Appointments to COLLECT Select and Collect	Wednesday 9am to 1pm and 2pm to 5pm	Tuesday 9.30am to 12pm and 1pm to 5pm	Monday 10-1pm, Tuesday 10-1pm, Wednesday 2-5pm, Thursday 10-1pm, Friday 10-1pm and Saturday 10-1pm
For Library Members to BOOK PCs	2 PCs - Phone 016973 20515 Wednesday 9.30 - 12pm and 1pm - 5pm	2 PCs - Phone 01900 68441 on Tuesday 9.30am to 12pm and 1pm to 5pm	Phone 01900 822634 on Monday 10-1pm, Tuesday 10-1pm, Wednesday 2-5pm, Thursday 10-1pm, Friday 10-1pm and Saturday 10-1pm
PC slots available	Wednesday 9.30 - 12pm and 1pm - 5pm	Tuesday 9.30am to 12pm and 1pm to 5pm	Monday 10-1pm, Tuesday 10-1pm, Wednesday 2-5pm, Thursday 10-1pm, Friday 10-1pm and Saturday 10-1pm
To ORDER Hearing Aid batteries	Phone 016973 20515 on Wednesday 9.30 - 12pm and 1pm - 5pm	Phone 01900 68441 on Tuesday 9.30am to 12pm and 1pm to 5pm	Phone 01900 822634 on Monday 10-1pm, Tuesday 10-1pm, Wednesday 2-5pm, Thursday 10-1pm
Appointments to COLLECT Hearing Aid batteries	Wednesday 9.30 - 12pm and 1pm - 5pm	Tuesday 9.30am to 12pm and 1pm to 5pm	Monday 10-1pm, Tuesday 10-1pm, Wednesday 2-5pm, Thursday 10-1pm, Friday 10-1pm and Saturday 10-1pm

Barrow

	Barrow Library	Roose Library	Walney Library
For Library Members to ORDER Select and Collect	Phone 01229 407370 - on Monday - Friday, 10am to 1pm. Or email barrow.library@cumbria.gov.uk	Phone 01229 811674 - on Monday or Thursday, 10am to 1pm. Or email barrow.library@cumbria.gov.uk	Phone 01229 471742 - on Tuesday or Friday, 10am to 1pm. Or email barrow.library@cumbria.gov.uk
Select and Collect Appointments To COLLECT	Monday - Friday, 10am to 1pm.	Monday or Thursday, 10am to 1pm.	Tuesday or Friday, 10am to 1pm.
For Library Members to BOOK PCs	Phone 01229 407370 on Monday - Friday between 10am to 1pm. Or email barrow.library@cumbria.gov.uk	Phone 01229 811674 - on Monday or Thursday, 10am to 1pm. Or email barrow.library@cumbria.gov.uk	Phone 01229 471742 Tuesday or Friday, 10am to 12.45pm. Or email barrow.library@cumbria.gov.uk
PC Slots Available	6 PCs Monday - Friday, 10am to 12.45pm.	2 PCs Monday or Thursday, 10am to 12.45pm.	2 PCs Tuesday or Friday, 10am to 12.45pm.
To ORDER Hearing Aid Batteries	Not available	Not available	Not available
Appointments to COLLECT Hearing Aid Batteries	Not available	Not available	Not available

Carlisle

	Brampton Library	Carlisle Library	Longtown Library
For Library Members to ORDER Select and Collect	01228 227317 - phone orders on Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm. or Carlisle.library@cumbria.gov.uk	01228 227317 - phone orders on Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm. or Carlisle.library@cumbria.gov.uk	01228 227317 - phone orders on Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm. or Carlisle.library@cumbria.gov.uk
To COLLECT Select and Collect	Wednesday 1pm to 4pm	Monday, Wednesday, Friday, Saturday 9:30am - 1pm, Tuesday and Thursday 1pm to 4.30pm.	Wednesday 1pm to 4pm
For Library Members to BOOK PCs	1 PC 01228 227317 - phone on Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm. Carlisle.library@cumbria.gov.uk	6 PC 01228 227317 - phone on Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm and 4.30pm. Carlisle.library@cumbria.gov.uk	2 PC 01228 227317 - phone on Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm. Carlisle.library@cumbria.gov.uk
PC Slots Available	Wednesday 1pm to 4pm	Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm.	Wednesday 1pm to 4pm
To ORDER Hearing Aid Batteries	Not available	Phone 01228 227317 on Monday, Wednesday, Friday, Saturday 9.30am to 1pm, Tuesday and Thursday 1pm to 4.30pm	Not available
To COLLECT Hearing Aid Batteries	Not available	Monday, Wednesday, Friday, Saturday 9:30am to 1pm, Tuesday and Thursday 1pm to 4.30pm.	Not available
General Enquiries	016977 2189 on Wednesdays 1pm to 4pm or Carlisle Library on 01228 227317	Phone 01228 227317 on Monday, Wednesday, Friday, Saturday 9.30am to 1pm, Tuesday and Thursday 1pm to 4.30pm	01228 791638 on Wednesdays 1pm to 4pm or Carlisle Library on 01228 227317

Copeland

	Whitehaven Library	Cleator Moor Library	Millom Library
For Library Members to ORDER Select and Collect	01946 506400 - phone on Monday to Friday, 9.30am to 1pm, 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01946 814523 - phone on Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01229 772445 - phone on Monday 9.30am - 1pm and 2pm to 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm, and Friday 9.30am to 1pm. Or whitehaven.library@cumbria.gov.uk
To COLLECT Select and Collect	Monday to Friday, 9.30am to 1pm and 2pm to 5pm.	Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm.	Monday 9.30am to 1pm and 2pm to 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm and Friday 9.30am to 1pm.
For Library Members to BOOK PCs	01946 506400 - phone on Monday and Friday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01946 814523 - phone on Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01229 772445 - phone on Monday 9.30am - 1pm and 2pm to 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm, and Friday 9.30am to 1pm. Or whitehaven.library@cumbria.gov.uk
PC Slots Available	Monday to Friday, 9.30am to 1pm and 2pm to 5pm.	Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm.	Monday 9.30am to 1pm and 2pm to 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm and Friday 9.30am to 1pm.
To ORDER Hearing Aid Batteries	01946 506400 - phone on Monday to Friday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01946 814523 - phone on Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01229 772445 - phone on Monday 9.30am to 1pm and 2pm and 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm, and Friday 9.30am to 1pm. Or whitehaven.library@cumbria.gov.uk
Appointments To COLLECT Heating Aid Batteries	Monday to Friday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	Monday 9.30am to 1pm and 2pm to 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm, and Friday 9.30am to 1pm. Or whitehaven.library@cumbria.gov.uk
General Enquiries	01946 506400 - Monday to Friday, 9.30am to 1pm and 2pm to 5pm.	01946 814523 - Tuesday, 2pm to 5pm, Friday 9.30am to 1pm, 2pm to 5pm.	01229 772445 - phone on Monday 9.30am to 1pm and 2pm and 5pm, Tuesday 9.30am to 1pm, Thursday 9.30am to 1pm and 2pm to 5pm, and Friday 9.30am to 1pm.

	Egremont Library	Frizington Library
For Library Members to ORDER Select and Collect	01946 505585 - Monday and Thursday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01946 505595 - Wednesday, 2pm to 5pm, Friday 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk
To COLLECT Select and Collect	Monday and Thursday, 9.30am to 1pm and 2pm to 5pm.	Wednesday, 2pm to 5pm, Friday 2pm to 5pm.
For Library Members to BOOK PCs	01946 505585 - Monday and Thursday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01946 505595 - Wednesday, 2pm to 5pm, Friday 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk
PC Slots Available	Monday and Thursday, 9.30am to 1pm and 2pm to 5pm.	Wednesday, 2pm to 5pm, Friday 2pm to 5pm.
To ORDER Hearing Aid Batteries	01946 505585 - Monday and Thursday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	01946 505595 - Wednesday, 2pm to 5pm, Friday 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk
Appointments To COLLECT Heating Aid Batteries	Monday and Thursday, 9.30am to 1pm and 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk	Wednesday, 2pm to 5pm, Friday 2pm to 5pm. Or whitehaven.library@cumbria.gov.uk
General Enquiries	01946 505585 - Monday and Thursday, 9.30am to 1pm and 2pm to 5pm.	01946 505595 - Wednesday, 2pm to 5pm, Friday 2pm to 5pm.

Eden

	Penrith Library	Appleby Library	Kirkby Stephen Library Link
For Library Members to ORDER Select and Collect	01768 812103 - phone on Monday to Friday, 9:30am to 4pm. Or email Penrith.library@cumbria.gov.uk	017683 51170 - phone on Monday and Friday 10am to 4pm. Or email Appleby.library@cumbria.gov.uk	017683 71775 - phone on Monday and Wednesday 10-12 and 1-3pm Or email Penrith.library@cumbria.gov.uk
To COLLECT Select and Collect	As above	As above	As above
For Library Members to BOOK PCs	2 PCs Phone 01768 812103 Monday to Friday 10am to 4pm.	1 PC Phone 01768 51170 Monday and Friday 10am to 4pm.	Not available
PC Slots Available	Monday to Friday 10am to 4pm.	Monday and Friday 10am to 4pm.	Not available
General Enquiries	Phone 01768 812103 Monday to Friday 10am to 4pm.	Phone 01768 51170 Monday and Friday 10am to 4pm.	Phone 017683 71775 Monday and Wednesday 10-12 and 1-3pm.
To ORDER Hearing Aid Batteries	Phone 01768 812103 Monday to Friday 10am to 4pm.	Not available	Not available
Appointments to COLLECT Hearing Aid Batteries	Monday to Friday 10am to - 4pm.	Not available	Not available

South Lakes

	Kendal Library	Ulverston Library	Grange Library
For Library Members to ORDER Select and Collect	01539 713524 - phone on Monday to Friday 9.30am to 1pm. or Kendal.library@cumbria.gov.uk	01229 404151 - Select and Collect ordering Monday to Saturday 9.30am to 1pm Select and Collect Monday, Tuesday, Thursday and Friday 9.30am to 4pm and Saturday 9.30am to 1pm or Kendal.library@cumbria.gov.uk	015395 32749 - phone Monday to Saturday 9.30am to 1pm
To COLLECT Select and Collect	Monday to Friday, 2pm to 4pm	Monday, Tuesday, Thursday and Friday 9.30am to 4pm and Saturday 9.30am to 1pm	Monday to Friday 9.30am to 4pm and Saturday 9.30am to 1pm
For Library Members BOOK PCs	4 PCs 01539 713524 - Monday, Tuesday, Thursday, Friday and Saturday 9.30am to 1pm. Wednesday 2pm to 5pm or kendal.library@cumbria.gov.uk	4 PCs Monday to Saturday 9.30am to 1pm.	3 PCs Monday to Saturday 9.30am to 1pm.
PC Slots Available	Monday, Tuesday, Thursday, Friday and Saturday 9.30am to 1pm. Wednesday 2pm to 5pm	Tuesday 9.30am to 1pm, Friday 9.30am to 1pm.	Wednesday 9am to 1pm.
General Enquiries	01539 713524 - on Monday to Friday 10am to 3pm.	01229 404151 - Monday to Saturday 9.30am to 1pm	015395 32749 - Monday to Saturday 9.30am to 1pm
To ORDER Hearing Aid Batteries	Not Available	Not Available	Not Available
Appointments to COLLECT Hearing Aid Batteries	Not Available	Not Available	Not Available

	Ambleside Library	Windermere Library
For Library Members to ORDER Select and Collect	015394 32507 - phone on Monday and Friday 9.30am to 1pm or Kendal.library@cumbria.gov.uk	015394 88945 - phone on Tuesday and Thursday 9.30am to 4pm or Kendal.library@cumbria.gov.uk
To COLLECT Select and Collect	Monday and Friday, 9.30am to 1pm	Tuesday and Thursday 2pm to 4pm
For Library Members BOOK PCs	2 PCs 015394 32507 - Monday and Friday 9.30am to 1pm.	2 PCs 015394 88945 - Tuesday and Thursday 9.30am to 1pm.
PC Slots Available	Monday and Friday 9.30am to 1pm.	Tuesday and Thursday 9.30am to 1pm.
General Enquiries	015394 32507 - on Monday and Friday 10am to 1pm.	015394 88945 - on Tuesday and Friday 10am to 1pm.
To ORDER Hearing Aid Batteries	Not Available	Not Available
Appointments to COLLECT Hearing Aid Batteries	Not Available	Not Available

	Kirkby Lonsdale Library	Milnthorpe Library	Sedbergh Library
For Library Members to ORDER Select and Collect	01539 713524 - Monday to Friday 9.30am to 1pm. or Kendal.library@cumbria.gov.uk	01539 713524 - Select and Collect ordering Monday to Friday 9.30am to 1pm or Kendal.library@cumbria.gov.uk	01539 713524 - Monday to Friday 9.30am to 1pm or Kendal.library@cumbria.gov.uk
To COLLECT Select and Collect	Tuesdays, 2pm to 5pm	Wednesdays, 2pm to 5pm	Wednesdays, 10am to 1pm
For Library Members BOOK PCs	1 PC Monday to Friday 9.30am to 1pm.	1 PC Monday to Friday 9.30am to 1pm.	1 PC Monday to Friday 9.30am to 1pm.
PC Slots Available	Tuesdays, 2pm to 5pm	Wednesdays, 2pm to 5pm	Wednesdays, 10am to 1pm
General Enquiries	01539 713524 - on Monday to Friday 10am - 3pm.
To ORDER Hearing Aid Batteries	Not Available	Not Available	Not Available
Appointments to COLLECT Hearing Aid Batteries	Not Available	Not Available	Not Available

Closures of Cumbria Archive Centres, update 4 January 2021

Cumbria was moved into Tier 4 area Covid-19 restrictions on 31 December 2020.

All Cumbria Archive Centres have closed to the public until further notice.

We will continue to provide an enhanced remote enquiry service.

We will announce any changes to our services on this page and on our Twitter feed @CumbriaArchives

Frequently Asked Questions

What changes have been made to make libraries safe to the staff and public?

Our reopened libraries all have regular cleaning, perspex screens at staffed points with staff having appropriate PPE, and hand sanitisers available for customers. Layouts have been revised to enable social distancing and signage throughout will guide customers as to these safety measures. Each library has a capacity of people who can be in it at one time. We are keeping all these measures under review.

What other guidelines are in place for my visit?

As each library has to restrict the number of people to allow social distancing, we would encourage you to restrict your visits to once per day, and to ask people to only visit the library individually, unless they are with a carer. We also ask you to restrict your visit to 30 minutes (unless you are using a PC where session times are limited to 45 minutes).

All libraries are part of the NHS Test and Trace programme; you will be asked for a name and contact number when you arrive, or to scan the QR code. Please note that it is a legal requirement to wear a face covering (unless you possess an exemption).

Can I still join the library if I'm not already a member?

Yes. Please provide identification of you name and address.

If you only want to use our digital online resources you can get instant membership online.

My family enjoys visiting the library; what is the library offer for my children?

You and your family are welcome to visit in household groups. Children aged 10 and under must be accompanied by an adult. Like other areas of the library, sections for children and young people have clear signage indicating flow and distance; adjustments to layout may mean there are slightly fewer books. In order to reduce the potential for virus transmission, all toys and sensory resources have been removed for the time being. Our Facebook pages often have filmed story times and singing sessions instead of in-library events.

Are we allowed to just sit in the Library?

Because of social distancing guidelines we have removed all chairs and tables. If you feel unwell and need to sit down please ask a member of staff who will be able to bring a chair for you.

Are the public PCs available and if so, how can you assure me they are safe to use?

Public PCs are available, but numbers at each library have been reduced to ensure social distancing and we therefore recommend booking in advance directly with your local library (session times are limited to 45 minutes). There will be cleaning equipment available for user to clean the PCs before and after use.

Do the public PCs have to be pre booked and how long can I use a PC for?

We advise you to book in advance in order to make sure you can access a PC as people dropping in may not be guaranteed a computer. Please contact the appropriate library to book.

You can use a PC for 45 minutes. Because of social distancing and the need to reduce visit time to buildings, we have reduced the number of PCs available to the public and can only offer customers 45 minutes' access each day.

Are the photocopiers, scanners, and microfilm readers available for use?

Photocopiers are only available in a limited number of libraries where they are coin operated and staff won't be able to give assistance. Microfilm readers will not be available, and there won't be a scanning service at this time.

Are you still processing bus passes and parking permits?

We are not able to process Bus Pass applications but can give you a form to fill and give details of where to return it to.

Parking Permits can be requested online or phone the Highways Hotline on 03003 032992 or by post at Parking Services, Cumbria County Council, PO Box 415, Carlisle, CA1 9GU

Can I get hearing aid batteries and would you be able to post them out instead?

You can collect Hearing Aid batteries in person from the Library but we are unable to post them out or arrange for someone to collect them for you using our Select and Collect service.

Are the toilets baby/change open?

Toilets and baby changing facilities are not generally open to the public.

Is the drinks machine available?

Drinks machines will not available and food and drink must not be brought into the library.

When will the regular library activities, special events or drop-in sessions, start up again?

Activities or drop-ins remain suspended; we will introduce our services gradually in line with the latest public health advice. In the meantime, please see our library Facebook pages for digital versions of many of our regular children's sessions and other links to community information.

When does access from home to Find My Past end?

As library authorities are only able to offer limited services, and due to the uncertainty surrounding local outbreaks, Findmypast have decided that they will keep home access in place, but, they are reviewing this on a monthly basis.

What is the home delivery service?

This service is available to people who are unable to visit the library because of mobility problems or ill health conditions and who have no one who can go to a library on their behalf. For those library members who currently can't visit a main library in person, alternatively a friend or family member can collect a prepared selection of books from them using our Select and Collect service.

What about my local Book Drop or Library Link?

Cumbria Library Service is working with the partner organisations who host Library Links to see when they can safely be reopened; some will reopen imminently but for others no dates can yet be given. Cumbria Library Service is currently not operating book drops.

Can we borrow or request sets from the Music and Drama Service or the Reading Group Loan Service?

Work is underway to return these services but it is being done in phases due to the health and safety and logistical challenges.

The Reading Group Loan Service team is working on an area by area basis, and they are currently contacting groups within each specific area, asking them if they would like to resume having collections of books. Book Groups are kindly requested not to contact the team directly and to wait for them to make contact with you.