Coronavirus (COVID-19) - wedding and civil partnership ceremonies

Central government recently announced that the Registration Service can start to do appointments again, but only when it is safe to do so.

We are working very hard at the moment getting our offices ready and changing how we will work with our customers and communities.  Keeping you and our team safe is our top priority.

We are taking things step by step and as soon as we can, we will gradually start to take appointments and bookings again.

Some of the things we are going to do:

  • Screens at all reception desks and office desks to protect you and our team
  • Masks and gloves for staff  
  • Organising thorough cleaning of each office every day
  • Sourcing stocks of local cleaning materials so the team can clean between each customer appointment
  • Washing our hands more often and always between appointments
  • Hand sanitizer units in place in all offices for you and our team
  • New ways of working to reduce the time we spend with you to a minimum 
  • New ways of working to avoid handling cash wherever possible
  • Up to date signs with advice on how to stay safe in our buildings

We want to do all this but still give you the best customer experience possible.  The safety of you and our team is our top priority, and whilst we hope to reopen as soon as it is safe to do so, we thank you for your continued patience whilst we get everything in place.

Our telephone lines are busy so please visit this web page to keep up to date.

Specific service information:

Birth

Death or Still-birth

Notice of Intent for Marriage or Civil Partnership

Ceremonies

Certificates 

Corrections and Re-registrations

Ceremonies Update 24th June 2020

"‚Ķfrom 4 July, weddings and civil partnerships will be allowed to take place. You should only invite close friends and family, up to a maximum of 30 people. The wedding exception is for wedding ceremonies only. Large wedding receptions or parties should of course not be taking place. Wedding celebrations can only happen when people follow the guidance of six people outdoors, support bubbles, or two households indoors or outdoors. It is critical for these guidelines to be observed to keep you and your family and friends as safe as possible."  

Guidance - Coronavirus outbreak FAQs: what you can and can't do after 4 July

Whilst this is a really positive step forward, we are currently waiting for further clarification and guidance from General Register Office on how to safely facilitate ceremonies for both customers and staff. We are expecting this in the next few days. 

We recognise that couples have a lot of questions and we are keen to provide responses to you with the correct information as soon as possible.  Once we are in receipt of the expected detailed guidance we will update you accordingly.  In terms of the guidance on wedding receptions, we strongly encourage you to contact your chosen venue to discuss this.

Thanks you for your patience and understanding.

Please note from 1st July we will be accepting new ceremony bookings for dates from 1st September 2020 onwards through to 2023.

We are contacting any couples due to marry in June to discuss the situation and are happy to discuss the options available to all our ceremony bookings. Please call us on 0300 303 2472 or email ceremonies@cumbria.gov.uk.

    Following the announcement by the Government on Monday 23 March, ceremonies and notice appointments will NOT be taking place until further notice.

    We are contacting any couples due to marry in June to discuss the implications and are happy to discuss the options available to all our ceremony bookings. Please call us on 0300 303 2472 or email ceremonies@cumbria.gov.uk.  

    We can change dates and times without charging any additional fee and if you wish to cancel we will refund your ceremony and certificate fees. Please note the dates we can offer you will depend upon the expiry date of your marriage notices.  Changes made to the type of ceremony, or day of the week on which the ceremony is to be held may incur an additional fee.

    Following the announcement by the Government on Monday 23 March, ceremonies and notice appointments will NOT be taking place until further notice.

    We are sure you will understand we are dealing with a huge amount of calls and emails.  Please be patient and only call if your ceremony was booked to take place in the next 7 days and you have not already rescheduled. Alternatively please email us on ceremonies@cumbria.gov.uk.

    We can change dates and times without charging any additional fee and if you wish to cancel we will refund your ceremony and certificate fees. Please note the dates we can offer you will depend upon the expiry date of your marriage notices.  Changes made to the type of ceremony, or day of the week on which the ceremony is to be held may incur an additional fee.

    Yes, for ceremonies taking place in the next 7 days please call us on 0300 303 2472 to discuss your options to re-arrange. If your ceremony is more than 7 days away please email us ceremonies@cumbria.gov.uk and we will respond to you as quickly as we can. Please note the amendment fee will be waived but the dates we can offer you will depend upon the expiry date of your marriage notices.

    All ceremonies are due for payment within 12 weeks of the ceremony date. If you are having difficulties please email us ceremonies@cumbria.gov.uk to discuss your options. We will not be charging late payment fees in the current circumstances.

    Following the announcement by the Government on Monday 23 March, ceremonies and notice appointments will NOT be taking place until further notice. 

    If your ceremony is due to take place in the next 12 weeks please call us on 0300 303 2472 for further advice or email us on ceremonies@cumbria.gov.uk

    Following the announcement by the Government on Monday 23 March, ceremonies and notice appointments will NOT be taking place until further notice.

    Please contact us for advice by telephone: 0300 303 2472 or email ceremonies@cumbria.gov.uk.

    At this stage, there has been no change in legislation to allow the validity of the notice period to be extended. If you have already given your notice of marriage / civil partnership, your notice will be valid for a period of 12 months only from the date you gave notice.

    If you reschedule your marriage / civil partnership to more than 12 months after the date on which you originally gave notice, you will be required to give notice and pay the statutory notice fee again. If you have chosen to move your ceremony to another venue, you will also be required to give notice again.

    If you need to attend an appointment to give new notices we will waive the fee in the following circumstance: If the Original ceremony date has been cancelled by Cumbria Registration Service as a direct result of Covid-19 and you are attending a notice appointment at a Cumbria Registration Office.

    The fee for giving notice is a government set statutory fee and we are therefore not able to waive any fees charged by other Registration Districts for notice appointments at this time.

    Following the announcement by the Government on Monday 23 March, ceremonies and notice appointments will NOT be taking place until further notice.

    Legally you must give notice of intent to marry or form a civil partnership at least 28 days prior to your ceremony, our policy is to give notice at least 10 months prior to the ceremony although during these unprecedented times we know this might not be possible. We would advise you to contact us 12 weeks prior to your ceremony on ceremonies@cumbria.gov.uk to check if a notice appointment can be made. 

    If you are able to pay your fees we would advise you to do so. If your ceremony is not able to go ahead we will issue you a refund of any ceremony or certificate fees or we will transfer them to a new booking for you. Please call us on 0300 303 2472.

    If you are struggling to pay your fees due to financial implications of the Covid-19 pandemic please email us on ceremonies@cumbria.gov.uk.

    Current Government advice is that ceremonies are not to take place until further notice. At this time, we cannot give a timeframe as to when these sanctions will be lifted. We are sorry for not being able to offer any clearer guidance but we are continually reviewing this in line with Government advice.

    We are contacting our couples with June bookings to discuss their options, we will review our ceremonies for July onwards as and when the Government make further announcements. We will update our website on any decisions we make in response to Governments announcements or if our policy for ceremonies changes.

    If you need to reschedule your ceremony and you do not have a valid notice we will not be able to reschedule you to a date earlier than 1 September 2020. This is because we cannot guarantee that you will be able to have a notice appointment at a register office in Cumbria or another district in enough time for the ceremony. 

    If you do not know when your notice expires please email us on ceremonies@cumbria.gov.uk and we will be able to let you know.

    Following the announcement by the Government on Monday 23 March, notice appointments will NOT be taking place until further notice. 

    Please note if you need to reschedule your ceremony and you do not have a valid notice we will not be able to reschedule you to a date earlier than 1st September 2020. This is because we cannot guarantee that you will be able to have a notice appointment at a register office in Cumbria or another district in adequate time for the ceremony.

    If you need to attend an appointment to give new notices we will waive the fee in the following circumstance: If the Original ceremony date has been cancelled by Cumbria Registration Service as a direct result of Covid-19 and you are attending a notice appointment at a Cumbria Registration Office. 

    If you do not know when your notice expires please email us on ceremonies@cumbria.gov.uk and we will be able to advise.

    Current Government advice is that ceremonies are not to take place until further notice. At this time, we cannot give a timeframe as to when these sanctions will be lifted. We are sorry for not being able to offer any clearer guidance but we are continually reviewing this in line with Government advice.

    We would advise you to reschedule to a date later in the summer, however if you have valid marriage notices and you are aware of the risks we can reschedule to a date in June for you. If ceremonies are still not taking place in June we will reschedule again for you. 

    If you need to reschedule your ceremony and you do not have a valid notice we will not be able to reschedule you to a date earlier than 1 September 2020.

    Current Government advice is that ceremonies are not to take place until further notice. At this time, we cannot give a timeframe as to when these sanctions will be lifted. We are sorry for not being able to offer any clearer guidance but we are continually reviewing this in line with Government advice.

    If your ceremony is cancelled again we will offer to reschedule to a later date or refund all ceremony and certificate fees.

    Please note we may need to cancel your ceremony if you have not or cannot attended an appointment for your notices at least 28 days prior to the ceremony date.

    If you need to reschedule your ceremony and you do not have a valid notice we will not be able to reschedule you to a date earlier than 1 September 2020.


    Following the announcement by the Government on Monday 23 March, ceremonies and notice appointments will NOT be taking place until further notice.

    If you are due to have a ceremony in the next 12 weeks and have not attended a notice appointment please call us on 0300 303 2472 to discuss your options.

    If your notices are still valid on your proposed new ceremony date then you do not need to complete residency again. If your notices will expire prior to your proposed new date then you will need to reschedule to a date after 1 September 2020 and you will need to complete residency again and give notice again. The fee for giving notice will be waived if you complete your residency and notice appointment in Cumbria, otherwise the fee will apply.

    Due to the large number of emails and calls we are receiving we are directing all our resources to deal with our current bookings only. Should you wish to make a new ceremony booking we would advise you to get back in touch with us in September. Please check our website for any future updates to this advice.

    We are committed to helping you reschedule your ceremony to another date however if you would like to cancel your ceremony we are offering a full refund of any ceremony and certificate fees paid on all bookings cancelled due to Covid-19. Please contact us on ceremonies@cumbria.gov.uk.

    Please note booking fees and notice fees are non-refundable.