Off-street parking enforcement and fines

District/borough councils are responsible for the majority of car parks.

Cumbria County Council are responsible for the following off-street car parks:

Cecil Street car park, Carlisle, CA1 1NT

Cumbria County Council's office car park, Carlisle, CA1 1SL

Full details, including charging times and tariffs, are contained in the Off-street Public Car Parks Management Plan (PDF 918KB)

The Council offers a pay by phone facility to purchase parking time on its car parks. To pay for your parking or for more information please visit Whoosh website. You can also download the Whoosh App.

Once registered enter your vehicle details, select the location as indicated below, choose your duration and tariff and finally the method of payment. Once completed your payment will be registered on the system. Please note there is a 20pence convenience fee per transaction.

Car parkLocation code
Cecil Street car park, Carlisle, CA1 1NT10079
Cumbria County Council`s office car park, Carlisle, CA1 1SL10080

For help with use of the Whoosh service please call 0845 4346075. Calls cost a maximum of 7p per minute plus your phone operator's access charge. Full Whoosh terms and conditions

New Citadel car park coming soon

A new 90 space car park to the rear of the Citadel building in Carlisle (on Bush Brow) is due to open in October 2019.

It will be open 24 hours a day, seven days a week and will include two electric vehicle charging points, disabled bays and cycle spaces. It will be pay and display and users will have the convenient option to pay by phone using the Whoosh app or buy a ticket from a machine using cash or card. 

The car park is located in the heart of the city centre and less than a five minute walk to the train station and pedestrianised shopping area. Further updates will be provided on this page and on the Council's social media channels.

Pay or challenge a parking ticket online - this link will take you to the external site hosted by Chipside.  The data is managed by Chipside (the data controller) on behalf of Cumbria County Council.  Payment is taken by SagePay/WorldPay on behalf of Cumbria County Council.

Please wait 24 hours from time of issue before making payment

If a Penalty Charge Notice remains unpaid, a warrant of control may be issued in the vehicle keeper's name under the authority of the Traffic Enforcement Centre at Northampton County Court.

This warrant will be passed to the Council's enforcement agents, Equita Limited. They will contact the vehicle keeper to request payment. If payment is still not made they may instruct a certified enforcement agent to find another way to secure payment.

If you have a query about a Penalty Charge Notice which has been passed to the Council's enforcement agents please contact them directly and they can advise you further. Their contact details are below.

Equita Limited

42-44 Henry Street



Tel: 01604 628360 or 01604 634460

Further advice regarding the roles, responsibilities and powers of enforcement agents can be accessed via the link below.

Telephone: 0300 303 2992  (Please note - cost of calls may vary depending on mobile provider)


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